Terms & Condition

Terms and Conditions

Welcome to Diversity Pride! These Terms and Conditions govern your use of our website [DiversityPride.store] and any purchases you make through our online store. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website.

1. General Information

These Terms and Conditions apply to all visitors, customers, and users of our website.
We reserve the right to update, modify, or change these terms at any time. Any changes will be effective immediately upon posting on the website.
It is your responsibility to review these terms periodically for any updates.

2. Products & Orders

Product Information

We offer a wide range of apparel and accessories designed to promote diversity and inclusivity.
We strive to provide accurate product descriptions, images, and pricing; however, minor variations in color, texture, or design may occur due to screen resolution or manufacturing processes.
If you have any questions about a product before purchasing, please contact us for clarification.

Placing an Order

By placing an order, you confirm that all information provided is accurate and complete.
All orders are subject to availability. If an item is out of stock, we will notify you as soon as possible.
We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of fraud, unauthorized payment, or pricing errors.

3. Pricing & Payments

Pricing

All prices on our website are listed in Dollar and include applicable taxes unless otherwise stated.
Prices are subject to change without prior notice.
We reserve the right to correct any pricing errors, even after an order has been placed.

Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, American Express, etc.)
Online Payment Gateways (PayPal, Stripe, etc.)
Other approved payment methods displayed at checkout
Payments must be completed before orders are processed. If your payment is declined, your order will not be completed.

4. Shipping & Delivery

Order Processing

Orders are typically processed within 2 business days after payment confirmation.
Processing time may vary during peak seasons or due to unforeseen circumstances.

Shipping Methods & Delivery Time

We offer multiple shipping options at checkout. Delivery times depend on your location and selected shipping method.
Estimated delivery times will be provided at checkout but are not guaranteed.

Shipping Fees

Shipping fees vary depending on the delivery location and chosen shipping method.
Customers are responsible for any applicable customs duties or import taxes.

Lost or Delayed Shipments

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
If your package is lost or significantly delayed, please contact us so we can assist you in resolving the issue with the carrier.

5. Returns & Refunds

Return Policy

We do not offer free returns. Customers are responsible for all return shipping costs.
Items must be returned within 5 days of delivery, unused, unworn, and in their original condition.
Personalized or custom-made items cannot be returned or exchanged unless they are defective or incorrect.

Refunds

Refunds are processed within 7 business days after receiving and inspecting the returned product.
Shipping fees are non-refundable unless the return is due to an error on our part.
If a refund is approved, the amount will be credited back to the original payment method.

Exchanges

If you receive a defective or incorrect item, please contact us within 5 days to arrange an exchange.
Exchanges are subject to availability. If the item is out of stock, we may offer a refund or a replacement of equal value.

6. Intellectual Property

All content on our website, including images, logos, product designs, text, and graphics, is owned by Diversity Pride and is protected under copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use any content from our website without prior written permission.

7. Limitation of Liability

We strive to provide the best possible products and services; however, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
We do not guarantee that our website will be error-free, uninterrupted, or free from security threats.
To the fullest extent permitted by law, our liability is limited to the total amount you paid for your order.

8. User Conduct

By using our website, you agree not to:
- Use the website for any illegal or unauthorized purpose.
- Post false, misleading, or defamatory content.
- Attempt to hack, modify, or disrupt our website or services.
Any violation of these terms may result in the termination of your access to our website.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms and Conditions at any time.
Any changes will be posted on this page, and continued use of our website will indicate your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: support@diversitypride.store

Thank you for shopping with Diversity Pride!